Open positions

We’re hiring: Chief Commercial Officer

Position
Chief Commercial Officer
Full-time, based in Stockholm

About MORJAS
MORJAS is a fast-growing direct-to-consumer shoe brand with a clear mission: to leave people with one single emotion: WOW. Since our launch in 2017 we’ve quickly gained a pioneering role in our niche and work hard with passion to achieve our vision: to become the #1 brand in our category. From Stockholm, Sweden.

What we offer
We are a young and curiously driven team with high ambitions to realize our vision of becoming #1 in our niche.

As our CCO you play an essential part in the quest on this mission. With a thirst for e-commerce and sales, you will own the full commercial plan, lead a team of driven growth and e-commerce specialists and ensure we reach our sales goals.

Your mission in one sentence
By eating, breathing and living sales you own the sales figure and have an enormous drive to scale MORJAS through the commercial machine you create, own and execute on. 

• You own the sales figure
• Scale MORJAS sales with the commercial apparatus you design, create and lead
• Primary owner of customer acquisition, conversion and retention
• Fully responsible for the commercial/growth plan and its budget 
• Ensure the commercial plan and its budget are met
• Fully responsible for the customer acquisition vehicle where you continuously measure CPA & ROI
• Develop crystal clear objectives & KPI’s for and together with the team 
• Coach the team on how to reach the targets 
• Coach and inspire the team to stimulate personal growth

We think you’ll thrive with us in your role as CCO if the below matches your character:You’re obsessed with e-commerce and sales. You’re hungry after the latest in sales, marketing & growth tactics

• You have a global curiosity of the latest in e-commerce and industry insights at a global scale
• You’re excellent at project management and seldomly procrastinate.
• You’re good at designing plans and excellent at executing on them.
• Structured. Positive. Doer. 
• Highly analytical. You are best friends with numbers and enjoy evaluating the impact, the ROI and the profitability of the commerce you create. 
• You have an appetite for developing budgets and ensure these are held.
• You create clear objectives for yourself and your team and you continuously check-in to evaluate how you are tracking against these.
• You are humbly confident. You believe in yourself and your capabilities, but don’t set yourself above others.

• Has a university degree in business, marketing, finance or engineering – as long as there’s a combined love for sales, marketing and numbers
• Has a proven track record of growing a business in e-commerce/B2C with your commercial vehicle
• Minimum 5 years experience from digital marketing in e-commerce/B2C (primarily Paid Social, SEM, SEO)
• Obsessed with digital marketing and e-commerce, avid searcher of industry insights and always informed on latest developments in digital, paid marketing and e-commerce
• Has developed and been responsible for the commercial plan and its budget
• Expert skills in Facebook Business Manager and Google Ads
• Expert skills in analysis such as Google Analytics and similar analysis tools
• Experience of leading teams and contribute to an excellent team spirit
• 100% fluent in English orally and in written

Interested?
Send your application including CV and a few words about yourself to markus@ecommercerecruit.se. We interview continuously and work to find our new star member ASAP.

Customer Experience Agent (Part-time)

Position
Customer Experience Agent
Part-time, based in Stockholm

Company info
Morjas is a fast-growing direct-to-consumer shoe brand with a clear mission: To empower our customers by offering the highest value for money in the arena of high-quality shoes.

We are able to deliver exceptional value and experiences since we are vertically integrated. This means we engage directly with consumers and circumvent distributors, retailers and agents.

What we offer
We are a young team creating a big disruptive impact on our industry. As our part-time Customer Experience Agent, you will represent the Morjas brand by providing best-in-class support and managing relationships throughout the inquiry, order and delivery process.

What you will do
As a Customer Experience Agent you will work directly with what we hold the most dearly: Our customers and their happiness.

• Act as the voice of Morjas on the front lines, delivering joyful experiences and developing lasting relationships with customers via phone calls, emails, live chats and social media
• Sell products to customers using detailed product and industry knowledge
• Provide swift and thorough solutions for customers any time a delivery, transaction or general experience doesn’t go 100% as planned
• Record and relay recurring customer feedback and insights to internal team in order to constantly improve the customer experience

Ideal candidate

• Is upbeat and positive with superior written and oral communication skills in Swedish and English
• Has a “no task is too small” attitude and the endurance to constantly deliver amazing customer experiences without exception
• Is exceptionally organized and detail-oriented
• Has strong people skills – is friendly, empathetic, a good listener, and is invigorated by constant personal interaction
• Preferably in high school, just graduated from high school or just started your university studies
• Prior experience in a service role is a plus

Working hours

• Ca 15 hours per week with the flexibility to work from home
• This role requires weekend and evening work on weekdays

Interested?
Send your application with CV and a few words about yourself to ebba@morjas.com.
We interview continuously and work to find our new star team member ASAP.